Frequently Asked Questions

Everything you need to know about our products and hemp edibles

Products & Ingredients

What is Delta-8 THC?

Delta-8 THC is a naturally occurring cannabinoid found in hemp plants. It's chemically similar to Delta-9 THC but with a slightly different molecular structure that typically produces milder psychoactive effects. Users often report feeling relaxed and clear-headed with less anxiety than traditional Delta-9 products.

What is Delta-9 THC?

Delta-9 THC is the primary psychoactive compound in cannabis. Our Delta-9 products are hemp-derived and federally compliant, containing less than 0.3% Delta-9 THC by dry weight. This allows us to create potent edibles that deliver the classic cannabis experience while remaining legal under federal law.

What is CBD and how is it different?

CBD (Cannabidiol) is a non-psychoactive cannabinoid that won't get you high. It's valued for potential wellness benefits including relaxation, recovery support, and general well-being. Our CBD products are perfect for those seeking the benefits of hemp without psychoactive effects.

What ingredients do you use?

We use only premium ingredients including organic cane sugar, natural fruit flavors, plant-based colors, and pharmaceutical-grade hemp extracts. All ingredients are carefully selected for quality and purity. Specific ingredient lists are available on each product page.

Effects & Dosage

How long do edibles take to work?

Onset time varies but typically ranges from 30 minutes to 2 hours. Factors like metabolism, body weight, and whether you've eaten recently can affect timing. Start low, be patient, and avoid taking more until you've waited at least 2 hours to feel the full effects.

What's a good starting dose for beginners?

For beginners, we recommend starting with 2.5-5mg and waiting at least 2 hours before considering more. Everyone's tolerance is different, so it's better to start small and gradually increase until you find your ideal dose. Our products are precisely dosed to help you control your experience.

How long do the effects last?

Effects typically last 4-8 hours, depending on dosage, individual metabolism, and tolerance. The peak effects usually occur 2-4 hours after consumption. Plan accordingly and avoid driving or operating machinery during this time.

Can I take too much?

While our products are generally safe when used responsibly, taking too much can lead to discomfort including anxiety, nausea, or dizziness. If you've taken too much, stay calm, stay hydrated, and rest in a comfortable environment. The effects will pass with time.

Shipping & Orders

Do you offer free shipping?

Yes! We offer free shipping on all orders over $100. Orders under $100 incur a flat shipping fee. We process orders the same day when placed before our cutoff time and ship via USPS with tracking.

How is my order packaged?

All orders are packaged discreetly in plain packaging with no indication of contents. Your privacy is important to us, and we take care to ensure your package doesn't draw unwanted attention.

What states do you ship to?

We ship to most US states where hemp-derived products are legal. However, laws change frequently. Please check your local and state laws before ordering. We reserve the right to refuse shipments to states where these products are prohibited.

Can I return or exchange products?

Due to the nature of consumable products and regulatory requirements, we cannot accept returns of opened products. However, if you receive damaged or defective items, please contact us immediately and we'll make it right.

Quality & Testing

How do you ensure product quality?

Every batch is tested by certified third-party laboratories for potency, pesticides, residual solvents, heavy metals, and microbials. We also maintain strict manufacturing standards and quality control procedures throughout our production process.

Where can I find lab results?

Certificate of Analysis (COA) documents are available on our COAs page. Each product batch has its own unique COA showing detailed test results. We believe in complete transparency about what's in our products.

How should I store my products?

Store in a cool, dry place away from direct sunlight and heat. Keep products in their original packaging and ensure they're stored safely away from children and pets. Proper storage helps maintain potency and extends shelf life.

Business Inquiries

Do you offer wholesale pricing?

Yes! We offer competitive wholesale pricing for qualified retailers and distributors. Our wholesale program features low minimum order quantities, fast turnaround times, and dedicated support. Visit our wholesale page to learn more.

Do you provide white label services?

Absolutely! We can manufacture products under your brand with custom packaging, formulations, and branding. Our white label services are perfect for businesses looking to launch their own hemp edibles line. Contact us to discuss your specific needs.

Still Have Questions?

Our customer service team is here to help with any questions not covered above.

Contact Support